Chapter 9 Reflective Essay

Imagine you are delivering a mandatory internal training presentation to 10 staff members to introduce new technology your company plans to make available. One of your main priorities is to retain the audience's interest.  Drawing upon what you have learned in this chapter, describe what you might do as a presenter to capture and sustain the audience's attention.

How many times have you tried to get on an important conference call and each time you're disconnected?  Your manager is waiting to get started but you cannot get him connected.  Well guess what! Never fear, Webex is here!

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